Many library organizations have put the effort into defining the competencies—skills, knowledge, attitudes, and behaviors—necessary for library staff to provide the best service to their patrons. Use these competency collections as a starting point for your own competency-based efforts.
ALA's list of competency sets
ALA-Allied Professionals Association (ALA-APA)
Alliance Library System
California Library Association
- Competencies for California Librarians in the 21st Century
- Technology Core Competencies for California Library Workers
Connecticut Library Association
Federal Library & Information Center Committee
Marathon County Public Library (WI)
Minnesota State Library
New Jersey Library Association
North Carolina State Library
Ohio Library Council
Public Library of Charlotte & Mecklenberg County
Special Libraries Association
Toronto Public Library
- Competencies Needed by Public Library Staff
See Appendix 1 for competency statements
WebJunction
Western Council of State Libraries
