Maine - Help

RE: Feedback Discussion

2009-11-15T19:22:32Z

Thanks, I'll post there.

RE: Feedback Discussion

2009-11-13T16:32:57Z

Hi Ross, The discussion board is under the parent Technical Services page: http://www.webjunction.org/technical-services/-/resources/discussion. I've added a link to the Digitization page.

Sharon

RE: Feedback Discussion

2009-11-13T16:19:28Z

Hi Jennifer,

There is no "Discussion" tab under the section Digitization -- http://www.webjunction.org/digitization/. I would like to post a link to a blog that I saw recently about a special type of DVD burner that might be of interest. Could someone please add the tab? Thanks.

Ross

RE: Feedback Discussion

2009-10-14T16:44:28Z

Hi Bob,
Thanks for reporting this--our QA testing chocolate obviously got into your email peanut butter. Our dev team has made a database change and modified our conversion scripts which should prevent this in the future.

Best,
Sharon

RE: Feedback Discussion

2009-10-14T15:04:11Z

Hi all,

I've gotten this twice via e-mail:

* * *

Rodney McElveen posted the following to the WebJunction discussion thread to which you are subscribed:
Testing on selenium testcases for MS office package_20091014.10.47

--
View the full thread

***

I can't imagine what thread that might be; it doesn't show up on "my" page; and the "View the full thread" link appears to be broken.

Bob

RE: Two courses taken-cannot print off certificates

2009-06-17T23:12:59Z

I want to thank you for your help, on printing the certificates. I for some reason could not print them out on my laptop, which was updated to Explorer 8. I was able to print them out on another computer. Thank you, very much for your help. Helen G.

RE: Two courses taken-cannot print off certificates

2009-06-17T22:40:17Z

Hi Helen!

I'm sorry to hear that you are having problems printing your certificates. I'm thinking it could be one of two things:

1) You may not have the right software to open the certificate. The certificates are PDF (portable document format) files and open with a PDF reader like Adobe Reader. You can download a copy of the reader for free here: http://www.adobe.com/products/reader/

2) You may have a pop-up blocker that is stopping the new window from opening. Here are instructions for turning off the most common pop-up blockers (you may have one or more):

Internet Explorer 7

1. Click on Tools button on the toolbar
2. Point to Pop-up Blocker and click on Turn Off Pop-up Blocker

Firefox

1. Click on the Tools menu and choose Options
2. Click on the Content icon
3. Uncheck the Block pop-up windows box.

Google Toolbar:

1. Click on the Settings button and select Options
2. Click on the More tab
3. Uncheck Enable Popup Blocker

Yahoo Toolbar:

1. Click on the Pop-Up Blocker menu
2. Uncheck Enable Pop-Up Blocker

Safari Blocker:

1. Open the Safari Menu and choose Preferences
2. Open the Security Menu
3. Uncheck 'Block pop up windows'

If this does not resolve your issue, please email us directly at support@webjunction.org and we'll work with you to find out what is happening.

RE: hello old friend! :)

2009-06-16T20:23:17Z

I did have my tech sign up for the course. It was a good overview, maybe a bit on the basic side, but if you are don't know a lot about networking it would be a good start.

I did add an av ... but still no real picture. Will work on it.

Two courses taken-cannot print off certificates

2009-06-12T18:22:46Z

I cannot get the certificates to print off for finishing two courses. Please help. There seems to be a blocking service, stopping me to print. Thank you. Helen G.

RE: course sign-up

2009-05-21T21:11:36Z

Hello Chana,

I apologize for the inconvenience. Please click REMEMBER ME when you first log in and it will resolve the issue. Once you have completed the checkout process, you can click SIGN OUT to override the REMEMBER ME option.

Thank you,
Denise Stewart
WebJunction Support Specialist

RE: course sign-up

2009-05-21T21:08:34Z

Hi Chana,

We've forwarded your issue to our support team at support@webjunction.org. You should receive a response shortly.

Sharon

RE: Editing group title/overview

2009-05-21T21:06:20Z

Hi Mary,

So sorry for the delay in my response--I must have accidently unsubscribed from this thread. I have changed the title of your group page to Arizona Tribal Libraries. Best wishes with your group!

Sharon

RE: Editing group title/overview

2009-05-21T20:58:00Z

Hi Tara,
I have updated the group's page with your new text. I wondered too, how you would feel about adding an image. I don't know if you saw my blog post. I could add that image, or please feel free to suggest another. You can always email me with additions. petersoj@oclc.org.

Thanks so much!
JP

RE: Editing group title/overview

2009-05-21T20:39:54Z

Hi Sharon,

I tried to update the Green Libraries group overview but my changes weren't saved. Here's the updated version:

Welcome to this group of library staff and trustees interested in making our libraries more ecologically sustainable.

Learn and share eco-friendly ideas for libraries to conserve water, enhance public awareness, improve office supplies, go beyond the blue box recycling program, use gentler cleaning products and much more!

Thank you!

Tara

course sign-up

2009-05-21T02:32:37Z

We are having trouble getting past the proceed to checkout or if we make it that far completing the order. It takes us back to the login screen.

Thanks,
Chana

RE: Editing group title/overview

2009-04-20T18:33:22Z

Hi Sharon, I'm having the same problem. I changed my Group title to Arizona Tribal Libraries, but it is still showing up as "Gathering of Tribal Libraries". Can you fix my group name too?

Mary

RE: Editing group title/overview

2009-04-06T21:15:19Z

Thank you, Sharon - I appreciate it. Matt.

RE: "Select Interests" Drop Down Menu

2009-04-02T01:40:05Z

Hi Joe. I'll confirm that it's still slow and basically a pain to use.

We do have requirements to overhaul this functionality as part of a larger registration revamp, but that work is still quite a ways out in terms of priorities and bandwidth.

For now, you can get a limited "auto complete" type of functionality by typing interests directly in the box. Though not perfect, the resulting list can allow you to choose from a short list of items already entered by other WJ members.

Thanks much for your feedback.

Tim

RE: Editing group title/overview

2009-04-02T01:25:40Z

Hi Matt,
The Edit function isn't currently allowing a change the title of the group as completely as it should. So, I've made the title change through the back-end.
Thanks for writing,
Sharon

Editing group title/overview

2009-03-28T03:59:41Z

I've created a group, but when I edit the group title or overview text, those edits don't show up. Anyone have any thoughts? The group I created is called "Promoting your MN media center to teachers" and I'm trying to change it to "Group: MN - Promoting Your Media Center to Teachers." Thanks!