Resources, ideas, and lesson plans for creating and delivering engaging patron training.
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Selected Curriculum for Computer Classes
Links to computer class lesson plans and materials for teaching classes on basic computer skills.
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Internet Services and Training in Social Roles of Public Libraries
Chapter 4 from Public Libraries and Internet Service Roles: Measuring and Maximizing Internet Services (ALA Editions) that discusses the important role libraries now play in providing Internet training to patrons.
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Silver Surfing the Sunset Years: electronic literacy classes for seniors
Describes the metamorphosis of the Silver Surfers classes that Fort Collins Regional Library District developed for seniors, with details about the Internet class.
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Websites and Internet Resources on Patron Training
A list of external links.
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Websites and Internet Resources on Patron Training
A list of external links
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Oklahoma Spanish Language Outreach Program: Siga Adelante (Moving Forward)
An overview of the Siga Adelante (Moving Forward) Project and templates for workshops in Spanish and English on the topics of citizenship, health, family literacy, employment, finances, and community/culture.
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Staff and Patron Training Brainstorm
A list of ideas and resources on Staff and Patron Training collected from the Rural Library Sustainability workshops, training institutes, and from other discussion areas on WebJunction.
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Technology Training for Patrons (In Focus Webinar #6)
This webinar was presented by Brenda Hough in October 2006. If your library has computers available for the public, then there's no doubt that library staff spends time helping patrons learn to use those computers. Whether the technology training you do (or want to do) is one-to-one, on-the-fly or a more formal program, this session has tips and suggestions for improving the effectiveness of the training you provide.
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Creating Lesson Plans for Teaching the Public
Follow the tale of how the Hibbing Public Library created lesson plans to teach patrons, and access the lessons themselves to teach patrons at your library.
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WebJunction Pathfinder: Developing Computer Classes for Patrons
Start here for resources to help develop and deliver computer training for your patrons.
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TechAtlas - Register and Partner Instruction
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Introduccion a Windows
This lesson plan in Spanish is used in the Chilean Public Library program, 'BiblioRedes: Abre tu Mundo,' and can be used to teach staff or patrons a basic understanding of the Windows XP operating system.
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PowerPoint-An Introduction
This lesson provides guidance on using Microsoft PowerPoint to create a basic slide show including, adding text and graphics to slides, developing graphical animation and properly printing PowerPoint slides.
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Overview of Office Programs
This brief summary provides an overview of the various Microsoft Office programs, including Word, Excel, PowerPoint, Publisher, PhotoDraw, FrontPage, and Access.
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Evaluating Web Sites Lesson Plan
This lesson will help you teach patrons how to dissect the different elements of a Web address as they develop a deeper understanding of the Internet.
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Computer Lab Setup
Here are some ideas and handy illustrations on how to set up a computer lab or training room. This document can be used in conjunction with the Training Strategies Class Handouts series.
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Beyond the Basics - Refining Web Searches
This lesson will help staff and patrons understand how to limit a search using advanced search options, save a site in Internet Explorer Favorites, and troubleshoot Web searches by avoiding common pitfalls.
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PowerPoint-Slide Show Navigation
This handy tip sheet helps you understand navigation control options with PowerPoint when you are running a slide show.
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How to Write a Resume
A lesson plan to teach library patrons how to write a resume using Microsoft Word 2000.
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E-Mail Plus
A lesson plan for teaching patrons more advanced aspects of email, including filters, attachments, folders, and address books.
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E-Mail
A lesson plan to teach library patrons the basics of setting up and using email. Lesson is designed to be used on Gates Foundation granted computers.
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Computer Basics
A lesson plan to teach patrons a basic understanding of computer parts, including the use of the mouse.
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Searching the Internet for Beginners
A lesson plan to teach patrons the basics of searching the Internet.
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Nothin' but Net
Librarians interested in Internet Training for Staff or Public Training Classes will find this lesson handy for building various topic-specific courses.
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Subject-Specific Classes
A list of topic suggestions that can be used as incentives for learners to explore the Internet and build computer skills.
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Training Tips for Novice Users
This handout provides handy tips for working with new users, including the importance of patience, repetition, and review.
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Learn by Doing
This helpful handout provides great ideas for interactive learning and provides a list of resources for Internet training.
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Internet Training Resources for Trainers
This comprehensive list of resources are a useful compilation of Internet training Web sites.
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Tips for Teaching the Internet
This chapter from "The Librarian's Internet Survival Guide" provides practical tips and resources for teaching patrons how to make effective use of the internet, both in training classes and in "on the fly, one-on-one" situations.
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How One City Got Information Literacy Brewing (November 2003)
A mobile computer training program is bringing an empowering awareness of the information landscape to Seattle neighborhoods.
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Computer Comfort Class Instructor Guide
An instructor guide for teaching a basic Introduction to Computers class. The guide is in English and is accompanied by a Spanish version for class attendees.
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